Privacy Policy
Studio Plasticbag (hereinafter referred to as 'the Company') adheres to the "Personal Information Protection Act" and related laws to protect and honor your freedom and rights. We responsibly manage personal information safely and legally. In accordance with Article 30 of the "Personal Information Protection Act," we are pleased to guide you through our procedures and standards for processing personal information. Please find our privacy policy below to ensure any related grievances are dealt with promptly and smoothly.
Scope of the Privacy Policy
When accessing or using the flyingplasticbag.com website
When requesting and consulting for design or video production projects
When downloading portfolio or company introduction materials
When inquiring about or consulting for services
When agreeing to receive newsletters or marketing information
Non-Application Scope of the Privacy Policy
Personal information provided by a client regarding third parties during project progression
Personal information anonymized according to relevant laws
Article 1: Purpose of Processing Personal Information
Studio Plasticbag (hereinafter referred to as 'the Company') processes personal information with the consent of the data subject in accordance with Article 15 (1) (1) and Article 22 (1) (7) of the Personal Information Protection Act for the following purposes. Personal information that is being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent under Article 18 of the "Personal Information Protection Act" will be implemented. We do not process personal information of children under 14 years of age.
Purpose of Processing | Details |
|---|---|
Reception and management of design and video production project requests | - Identification and authentication of project request clients |
Project contracts and payment management | - Drafting and management of project contracts |
Utilization for service improvement, problem resolution, new service development, and marketing • advertising | - Development of new services and provision of customized services |
Service announcements and essential information delivery | - Delivery of project progress notices |
Customer counseling and support | - Reception and response to customer inquiries via chat, email, and phone |
Article 2: Items of Personal Information Processed
The Company processes email addresses for sending 'essential notifications regarding project progress' based on the fulfillment of contracts under Article 15 (1) (4) of the Personal Information Protection Act without separate consent from the data subject.
Purpose of Processing | Items Collected |
|---|---|
Reception and management of design and video production project requests | - Name, email address, phone number, company name, department/title, project details, budget information |
Project contracts and payment management | - Business registration certificate, company name, contact person name, email address, phone number, address, bank account information |
Utilization for service improvement, problem resolution, new service development, and marketing • advertising | - Service usage records, cookies, connection IP information, device information, OS information, browser information |
Service announcements and essential information delivery | - Email address, name |
Customer counseling and support | - Phone number, email address, name, inquiry details |
Article 3: Processing and Retention Period of Personal Information
The Company processes and retains personal information within the duration of personal information retention and use as consented upon by the data subject or as required by law.
Processing and Retention Period of Personal Information Due to Service Provision
Purpose of Processing | Processing and Retention Period |
|---|---|
Reception of design and video production project requests | - Until 2 years after completion of project consultation |
Project contracts and payment management | - Until 5 years after project completion |
Utilization for service improvement, problem resolution, new service development, and marketing • advertising | - Until unsubscribe or |
Service announcements and essential information delivery | - Until unsubscribe or |
Customer counseling and support | - Until 3 years from the date of completion of counseling |
Article 4: Procedure and Method for Destruction of Personal Information
The Company will promptly destroy personal information when the retention period has elapsed, the processing purpose has been achieved, or when personal information is deemed unnecessary.
If personal information needs to be continuously preserved due to legal obligations, as outlined in Article 3, even after the agreed retention period or fulfillment of the processing purpose, it will be stored separately in a database (DB) or retained in a different storage location.
Details of the procedure and method for destruction of personal information are as follows.
Destruction Procedure
The Company selects personal information that has occurred with a reason for destruction and destroys personal information after obtaining approval from the Company's personal information protection officer regularly or irregularly (e.g., at the request of the data subject).Destruction Method
The Company destroys personal information recorded and stored in electronic file format so that the records cannot be reproduced, and personal information recorded and stored on paper documents is shredded or incinerated.
Article 5: Entrustment of Personal Information Processing
The Company entrusts personal information processing operations as follows to ensure smooth personal information business handling.
The Company stipulates necessary matters to process personal information safely in accordance with related laws such as the Personal Information Protection Act and manages and supervises the entrusted parties.
If the contents of the entrusted business or the trustee is changed, it will be disclosed through this privacy policy.
The list of entrusted parties and the details of entrusted business are as follows:
Entrusted Party (Trustee) | Details of Entrusted Business |
|---|---|
Business Canvas Co., Ltd. | Customer management and project management using Re:catch service |
Google LLC | Website usage analysis via Google Analytics, Gmail service operation, Google Drive file storage |
Framer | Website hosting and operation |
Zapier | Business process automation and information integration |
Slack | Automatic notification reception of customer information inflow and internal communication |
Typeform | Customer inquiry forms and satisfaction survey |
Article 6: Collection and Transfer of Personal Information Abroad
The Company outsources certain personal information processing work to foreign operators under Item (a) of Paragraph (1), Article 28-8 of the Personal Information Protection Act (overseas outsourcing and storage for contract fulfillment) as follows. Personal information transfer abroad is essential for providing design and video production services, and refusal of foreign transfer will render service use impossible. If you do not wish for international transfer, you can discontinue the service via the customer center (flyingplasticbag@flyingplasticbag.com).
In cases where the Company uses services of overseas cloud service providers for business operations, it only does so after thoroughly reviewing the service provider’s compliance with information protection and privacy guidelines.
List of Overseas Collectors and Transferees of Personal Information:
Entity (Transferee) | Purpose of Transfer | Transfer Items | Transfer Country, Contact Info | Transfer Timing, Method | Retention and Usage Period |
|---|---|---|---|---|---|
Google LLC | - Website usage analysis | - Cookie information, user behavior data | USA | - Transferred over SSL-secured network during service use | - Until service discontinuation |
Framer | - Website hosting and operation | - Website visit records | USA | - Transferred over network during website use | - Until service discontinuation |
Zapier | - Automation of business processes | - Name, email address, phone number | USA | - Transferred over network during automation | - Until service discontinuation |
Slack | - Notification of new customer information inflow | - Name, email address, phone number | USA | - Transferred over network under specific conditions during service use | - Until service discontinuation |
Typeform | - Customer inquiry and satisfaction surveys | - Personal information provided in survey responses | USA | - Transferred over network upon survey submission | - Until service discontinuation |
Article 7: Measures to Ensure the Safety of Personal Information
To secure the safety of personal information, the Company takes the following measures:
Managerial Measures
Establishment and implementation of an internal management plan for personal information, appointment of a personal information protection officer, additional information protection education for personnel handling personal information
Technical Measures
Management of access rights to personal information processing systems, installation of access control systems, encryption of personal information
Physical Measures
Access control to data storage space
Article 8: Matters Regarding Installation and Operation of Devices that Automatically Collect Personal Information and Refusal Thereof
To provide a tailored service and convenience to its users, the Company uses cookies, which store and retrieve usage information.
Cookies are small pieces of information sent by a server (HTTP) used to operate the website to a data subject's browser and stored on their PC or mobile device.
The data subject can choose to allow, block, etc., cookies through the settings of their web browser. However, rejecting cookie storage may lead to difficulties in using customized services.
< How to Allow/Block Cookies >
▶ Allow/Block Cookies on the Web Browser
Chrome: Web browser settings > Privacy and Security > Clear browsing data
Edge: Web browser settings > Cookies and site permissions > Manage and delete cookies and site data
▶ Allow/Block Cookies on Mobile Browsers
Chrome: Mobile browser settings > Privacy and Security > Clear browsing data
Safari: Mobile device settings > Safari > Advanced > Block all cookies
Samsung Internet: Mobile browser settings > Browsing history > Clear browsing data
Information Collected by Third Parties and Tools from the Web:
Collected Behavioral Information Items | Visit records within the user's service, activity logs, user's browser information |
|---|---|
Method of Collection for Behavioral Information | Automatically collected and transferred via information collection tools when visiting the website |
Collection Tools Used | Google Analytics, Framer Analytics |
Purpose of Collecting Behavioral Information | - Analyze website usage patterns to provide tailored services to users |
Retention and Use Period, and Further Information Processing Method | Behavioral information is retained for 1 year from the date of collection and then destroyed. |
Collection Tools | Collectors | Type of Collection Tools | Items of Behavioral Information Collected | Purpose of Collection |
|---|---|---|---|---|
Google Analytics | Google LLC | Analysis SDK | - User service visit records, activity logs | Utilize user behavior analysis as a measure for new services and service improvements |
Framer Analytics | Framer | Analysis SDK | - User service visit records, activity logs | Utilize user behavior analysis as a measure for new services and service improvements |
Article 9: Matters Concerning Collection, Use, Provision, and Denial of Behavioral Information
The Company collects and uses behavioral information to provide customized online ads and offer optimized services by analyzing the behavior of users of Studio Plasticbag services. However, we do not knowingly collect behavioral information from users under 14 years of age for customized advertising nor provide tailored advertisements to children.
The behavioral information collected by the Company includes service visit records on the Studio Plasticbag website, activity logs, user's browser information, and ad identifiers. Only the minimum necessary behavioral information is collected for customized online advertising and service improvements. We do not collect sensitive behavioral information that clearly infringes on personal rights, interests, or privacy, such as thoughts, beliefs, family and relatives, education, medical history, or other social activity histories.
The Company provides behavioral information to the following online tailored advertising businesses:
Advertisers Collecting Behavioral Information: Meta (formerly Facebook), Google LLC
Method of Collection for Behavioral Information: Automatic collection and transmission when visiting the Company's website
Items of Behavioral Information Collected: Service visit records, activity logs, and search history collected via cookies or unique identifiers (including advertising ID)
Purpose of Collecting Behavioral Information: Provide tailored advertising and content based on user behavior information, user analysis
Retention and Usage Period
Meta: https://www.facebook.com/privacy/policy
Google LLC: https://policies.google.com/technologies/retention?hl=ko
Legal Basis: Article 17 (1) (1) of the Personal Information Protection Act
Data subjects can contact the personal information protection department in Article 11 with inquiries concerning behavioral information, exercise of refusal rights, damage reports, etc.
Data subjects can block or allow the collection of behavioral information by changing cookie settings on their web browser. However, changing cookie settings may limit the use of some services like automatic website login.
Article 10: Rights and Obligations of Data Subjects and Legal Representatives and Methods of Exercise
Data subjects who have directly provided their personal information to the Company can exercise rights such as requesting access, correction, deletion, and suspension of processing regarding their personal information at any time. These rights can be exercised through the personal information protection department in Article 11.
Rights can be exercised in ways such as written communication, email, or chat consulting in accordance with Paragraph (1), Article 41 of the Enforcement Decree of the Personal Information Protection Act. The Company will act without delay upon receiving such requests.
Rights may also be exercised through a legal representative of the data subject or a person who has been delegated. In this case, an attendance letter in accordance with Appendix 11 of the Notice of the Processing of Personal Information Methods (No. 2023-12) must be submitted.
Requests for access and suspension of processing personal information may be restricted based on Articles 35 (4) and 37 (2) of the Personal Information Protection Act.
Requests for correction and deletion of personal information cannot be made if such personal information is explicitly designated as collected by other laws.
When processing a request for access, correction/deletion, or suspension, the Company verifies whether the request comes from the data subject or a legitimate representative.
Article 11: Personal Information Protection Officer
The Company appoints a person responsible for overseeing personal information processing, handling complaints, and remedy for data subjects as follows.
[Personal Information Protection Officer]
Name: Dongjun Shin
Title: CEO
Contact: flyingplasticbag@flyingplasticbag.com
Data subjects can inquire about all matters related to personal information protection, complaints, damage relief, etc., to the personal information protection officer regarding issues that arise while using the Company’s services. The Company will respond to and handle inquiries from the data subject without delay.
Article 12: Changes to the Privacy Policy
This privacy policy applies from August 1, 2025.
Inquiries Related to Personal Information Protection
Email: flyingplasticbag@flyingplasticbag.com
Website: https://www.flyingplasticbag.com
